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It is an initiative proposed by the DESIS Lab of Tsinghua University, together with other five DESIS Labs in China. The projects developed under this category are conducted during this semester’s undergraduate and master courses of service design and system design.

The current design concepts proposed by the students include the popularisation of personal protection knowledge, community epidemic prevention platforms, community mutual assistance tool, and volunteer support for vulnerable groups. Community workers, psychologists, restaurant owners, etc. were invited to conduct online interviews and instructions to make up for the missing field research.

为疫情下的医护人员设计的共享睡眠舱 A shared sleeping cabin for medical staff in an epidemic situation Since the outbreak of the epidemic, the work intensity of medical staff has been high, with an average daily working time of 10 hours. Only a small number of local doctors and nurses can go home after work alone. Most of medical staff from other places live in surrounding hotels. ICU doctors are not allowed to leave the hospital for a long time or have distance restrictions, so they need to be on standby at any time. The medical staff on duty can only rest on the spot in the hospital. Click here to read more. Desis-Meeting-posters-Jiangnan-University-4 Jiangnan DESIS LabAuthors: Zheng Lin, Lu Yiyi, Yang Yaqing, Tao KexinTutor: Qian XiaoboCo-tutors: Xiao Dongjuan, Zhong Fang (Tsinghua University), Zhang Jun (Hunan University)Institution: Jiangnan UniversityCountry: China [...]
Online Expressions of Emotion on Community Platform 疫情期间,阳台成为了一个重要的符号,象征着连接与团结,传递着感恩与希望。我们的项目使用阳台作为视觉符号,搭建一个社区内部的情感表达与展示平台,有助于促进社区内的沟通与情感表达、增强社区凝聚力与复原力(Resilience, solidarity and unity)。 在疫情期间,我们以可交互的H5形式发起“致敬社区逆行者”主题活动,展示社区工作者们的故事,并邀请居民在线上阳台表达对他们的感谢,为社区工作者提供关注与支持,也让社区居民在互动中感受到连接与团结,形成一个积极的社区氛围。疫情结束后,该平台还可以承载更多的功能,比如举办“社区歌唱家”、“社区摄影师”等主题活动,提供社区内的心理互助功能等,让阳台展现更多元的社区生活、更充分地连接每一个居民。During the epidemic, the balcony became an important symbol, symbolizing connection and unity, conveyinggratitude and hope.Our project uses the balcony as a visual symbol to build an emotional expression and display platform within thecommunity, which helps to promote communication and emotional expression within the community, andenhance community cohesion and resilience.During the epidemic, we launched the theme activity of ” Pay gratitude to community works ” in the form of H5,to show the stories of the community workers, and invited the residents to express their gratitude online on thebalcony, to provide concern and support for the community workers, and to let the community residents feel theconnection and unity in the interaction, forming a positive community atmosphere.After the epidemic, the platform can also carry more functions, such as holding “community singers”,“community photographers” and other theme activities, providing the function of psychological mutualassistance in the community, so that the balcony can show more diverse community life, connecting eachresident more fully.Background:The coronavirus outbreak has driven millions of people to shelter at home for long days of anxiousness and boredom. Incountry after country, people have responded by taking to their balconies to sing to one another, to applaud and showgratitude to their health-care workers, to play music, and to lift one another’s spirits. This is perhaps one of the most iconicsolidarity initiative to have spread faster than the coronavirus pandemic. It seems that there is a common understanding of thespirit of balcony.Spirit of Balcony:Connection and Unity. In times of stress and illness, being deprived of social connection cancreate more stress and illness. People around the world are spontaneously seeking out humanconnection and show unity through balcony.Appreciation.People sing, clap from balconies as part of a nationwide initiative to express their gratitude andrespect to the medical staff working on the frontline against the virus.Hope.There are banners and encouragements and songs in different languages which convey the samemeaning– ‘Everything will be fine’ Tsinghua DESIS LabAdvisor: Zhong FangInstitution: Tsinghua UniversityCountry: China [...]
At the beginning of 2020, Wuhan was closed down and the whole country was shut down. In the face of this emergency, more than 1.37 million volunteers emerged around us making great efforts for the logistics support of front-line soldiers and the operation of social foundation. But at the same time, they also faced many difficulties and challenges. The imperfect social volunteer system cannot provide them with strong logistical support in an emergency. Volun!ty hopes that through their design, the PSS can provide possible solutions for this situation and improve the work efficiency of volunteers on the premise of ensuring their physical and mental health, so as to obtain better volunteer service experience. Open or download complete PDF here. Desis-Meeting-posters-Jiangnan-University-3 Jiangnan DESIS LabAuthors: Zhao Hang, Xiao Jiayi, Chen Yujie, Lin JiayuTutor: Qian XiaoboCo-tutors: Xiao Dongjuan, Zhong Fang (Tsinghua University), Zhang Jun (Hunan University)Institution: Jiangnan UniversityCountry: China [...]
目前疫情已经得到有效控制,高校也即将迎来复学阶段。为了有序正常的开学,保证每一位同学和老师的健康,本设计分为复学防护建议科普视频和人数地图小程序两部分。科普视频对典型复学场景进行防护建议:校内公共区域全面消毒;师生返校需积极配合学校的健康检测;同学之间保持安全距离;对教学楼、宿舍楼定时开窗通风;上课时间隔入座,课间不聚集;坚持体育锻炼,增强免疫力;错峰用餐,就餐保证同侧就座,不共享食物;留出学生宿舍指定隔离区域;从室外进到室内要立即洗手,或用免洗洗手液进行手部消毒;每楼层配备专用口罩垃圾回收箱等。通过人数地图小程序可提前查看学校公共区域当前人数,避免扎堆。全力做好疫情防控工作是我们每一个人的责任,祝同学们能够早日回到校园! Recently, the epidemic in China has been effectively controlled, and colleges and universities are about to resume their semesters. In order to restore normal school life and to ensure health conditions of every student and teacher, this design is divided into two parts: a series of informative videos that provide preventative and protective suggestions and a mini program that contains a populational heat map of the campus. The informative videos provide suggestions based on typical scenes of the campus such as: the public areas on campus are completely disinfected; Teachers and students returning to campus must actively cooperate with all health assessments; Students should keep a safe distance between each other; Open windows for constant ventilation in buildings and dormitories; Sit apart during class and avoid gatherings during breaks; Insist on exercising to enhance immunity; Avoid peak meal times, sit on the same side of the table, do not share food; Set aside designated isolation areas in dormitories; Wash hands immediately after coming in from the outside, or use hand sanitizer for disinfection; Each floor is equipped with special medical waste recycling bins. Through the mini program, students can check the current number of people in various public areas on campus in advance to avoid clustering. It is everyone’s responsibility to do our best to prevent and control the epidemic. Hope to see all colleagues soon! Tsinghua DESIS LabAdvisor: Zhong FangInstitution: Tsinghua UniversityCountry: China [...]
This service design product is an applet for community restaurant members. Starting with the business difficulties under the epidemic situation, we hope to help small restaurant to complete the transformation of digital management and online business using APP platform we suggested. Aiming at their pain points during this epidemic period, we proposed solution strategy from four aspects: Management Strategy, Marketing Promotion, Obtaining market information and Epidemic prevention. Tsinghua DESIS LabAdvisor: Zhong FangInstitution: Tsinghua UniversityCountry: China [...]